Return and Exchange Policy

Thanks for shopping at La Vie En Rose Boutique, PG.

 

Exchange/Return

1) Strictly no exchange/return for DISCOUNTED item AND for item purchased during SALE period. Kindly refer to item description for measurement before place order.

2) Only defective item(s) are eligible for exchange/return.

3) For item with sizes, if item size unfit, exchange is allowed subject to the availability of the item(s).

4) Kindly contact us via Email (lavieenroseboutiquepg@gmail.com) or Facebook Page within 3 working days upon receiving the item(s).

5) Items must be shipped within 3 working days after contacted us.

6) To be eligible for an exchange/return, your item must be unused and in the same condition that you received it.

 

Refund
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund with La Vie En Rose store credits.

 

Shipping
You will be responsible for paying for your own shipping costs for returning and redelivering your item (except Defective items). Shipping costs are non-refundable.

We recommend return parcel(s) to be sent via courier services with tracking number.

 

Contact Us
If you have any questions on how to return your item to us, call us at 0124286218.